Frequently Asked Questions
Everything you need to know about your Patched experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that custom patched items are final sale.
How do I care for my patched garments?
To preserve the integrity of the patches, we recommend washing your garments inside out on a cold, gentle cycle and hanging them to dry.
Can I request a custom design?
Absolutely! We love collaborations. Please visit our 'Custom' page to submit your artwork or ideas, and our design team will get back to you within 48 hours.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. Our base garments are made from organic cotton and recycled polyester, and our patches are produced in fair-trade certified facilities.